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Specialized Telecommunication Assistance Program

Southwest Hearing Aid Solutions Inc. administers the STAP & Technology program funded by Texas Health and Human Services Commission / Office of Deaf and Hard of Hearing. We service both the Region 9 and 10 for STAP & Region 10 for the Technology program! (see service map below)

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This program is available to individuals with various disabilities. This is just another way we provide resources to a life with better hearing.

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Region 9 and 10 Specialized Telecommunication Assistance Program (STAP) Specialist
&
Region 10 Technology Specialist

Cecilia Reyes

Cecilia Reyes serves the Texas community through STAP (Specialized Telecommunications Assistance Program) for both Region 9 and 10 (see map below) as well as The Technology Specialist for Region 10. She has over 5 years of of experience working to find solutions for Texas residents who are Deaf or have disabilities such as hearing loss, speech impairments, visual impairments and more. Her ever growing knowledge can help you or your loved ones gain access to communication equipment that aid with any barriers caused by a disability. 

 

Some Devices available:

  • Amplified phone 

  • Assisted listening device

  • Ring Signaler 

  • Two Way Texting device (can be used to acquire iPad or cell phones)

  • Talkback phones

  • Remote control phones

  • Much more!

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Qualifications:

1) Texas residency

2) Inform us of your disability for ages 5 yrs+ (hearing, speech, vision)

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Call our office today for more details or to sign up!

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Upcoming events!

You can find Cecilia Reyes at the upcoming events shown below to learn more about the STAP Program.

Back-2-School

July 22, 2025

Roosevelt Apartments

4647 Maxwell Ave

El Paso, TX. 79904

4 pm- 5:30 pm

3rd Annual Health & Career Fair at Head Start MPC

August 6, 2025

ESC Region 19 Head Start

11670 Chito Samaniego

El Paso, TX. 79936 

8 am- 4 pm

Back-2-School

July 23, 2025

Robinson Apartments

421 Mangrum Circle

El Paso, TX. 79912

4 pm- 5:30 pm

24th Annual Aging to Perfection Expo

August 20, 2025

El Paso Convention Center

C St.

El Paso, TX. 79901

9 am- 2 pm

Volar Americans with Disabilities Act Celebration

July 24, 2025

EPCC Valle Verde Campus

AST Building Flexitorium

919 Hunter Dr

El Paso, TX. 79915

10 am- 2 pm

Inaugural Transitions Symposium

August 23, 2025

Radisson Hotel

1770 Airway 

El Paso, TX. 79925

9 am- 2:30 pm

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